FAQs

What do I need to know about Live Stream?

First, you will want to schedule those classes in advance (at least 10 min prior).  Unfortunately, you can’t join without scheduling. 

 

30 min prior to class start time, you will receive a separate email link to join the Live Stream class. The link will be your key in to unlock your scheduled Live Stream.

  • Be sure to sign in at least 5 minutes before the start of class to ensure everything is ready for us to move together! The microphones will be enabled up until the start of class to say hi to your fellow community members.

    • Signing if for your first class, you will want to ​sign in 10 minutes prior to class on a PC. You will be prompted to download MindBody Live App, which we recommend doing one time, as this app syncs all members joining to create a more seamless experience. 
       

  • Your video camera is an option to enable at any time. You are free to choose how you would like to interact in any class you take.
     

  • We want to note that it is helpful to see you during class, as we can better coach and provide real time feedback, and create the in-person class experience from afar!
     

  • Pre class prep: click on the class name to see the description of what to expect, along with a list of optional equipment that may be used to enhance your workout. Your instructor will specify what optional equipment will be used at the start of each class. 

When will I get the link to access my Live Stream class?

30 min prior to class, you will receive a separate email link to join the Live Stream class - this will be your all in access to join your scheduled Live Stream. 

What if I can’t find the email?

  • Check your spam.
     

  • Update settings in your member profile to ensure you receive emails from us.

Do I need equipment?

Please check the class descriptions for any equipment you will need.  

In-Person Classes:

At this time, live Classes are limited to special seasonal events when we can be outdoors. These events will be posted in the weekly schedule when they happen. 

Video On Demand:

Video on Demand classes are available anytime and anywhere you wish to join in!

 

The library can be found 3 different ways: 

  1. Via the website, in your menu bar under Classes 

  2. By signing in to your account via website. Find the menu tab 'Video on Demand'  

  3. Via The Move For Good mobile App

 

You will need to login with your username and password to access your Video on Demand library every time. 

 

We recommend you have a strong signal/internet to avoid interruptions.

 

If you experience any technical issues before or during your Live Stream or Video on Demand class, please email us at askus@themoveforgood.com right away and we will do our best to identify and assist so you can enjoy your class experience. 

The Move For Good Mobile App

We encourage you to download The Move For Good Mobile App, links are available in the “App” portion of the website.

Do you offer Drop In class options? 

We do not offer single class drop in pricing options at The Move For Good.

 

Why?

First, we offer a full 7-day trail to join in and check out every option we offer at The Move For Good. 

 

Second, because the value of having unlimited access to the weekly live stream classes, and library of over 275+ Video on Demand classes to take at any time is much more valuable than a one-time drop in. Taking two classes a month would already pay for the lowest pricing option we offer.

 

Would you rather have the option to take 2 classes or 300+ every month?